Finally, after more than SIX weeks of hunting for answers, Google have relented and begun removing the warning on our website, shown to Chrome users when downloading our software. It is still unclear why we were flagged in the first place. Google have been unable to provide us with details on what their scans found, Malware signatures or the like. All indications are that the scan resulted in a false positive warning that has taken some time to be removed.
We always have and always will take extensive measures to make sure all our individual downloads are safe, still it’s not a bad idea to double check all downloads in an external engine. There are several free online services, like virustotal.com, that let you upload a file and search it using all major anti-virus and anti-malware engines at the same time.
In any case, site and software are now once again confirmed clean by Google/Chrome, as well as major AV and anti-malware engines. We can once again reassure our 5Million monthly visitors that our service is entirely safe and the best place on the net for .dll-files!
Have a great weekend everyone, and happy .dll-hunting!
Market Manager DLL-Files.com at Tilf AB
Google has recently flagged our Fixer as potentially malicious software. We have not yet received a definite reason of this from Google.
We consider this to be without good reason and it seems we are not the first ones who have been wrongly identified by a Google script.
We would like to assure you that we have not included any harmful code in our software at any point and assure you that downloading our software is entirely safe.
Users with Chrome browser may receive this warning when downloading from our site.
We are currently investigating this and are waiting on Google to provide us with information why we have been flagged.
We will let you know as soon as we know!
We have just reached 30 million installations of our DLL-Files Fixer! Not bad considering the service is just about 2 years old (launched first time in April 2011), and averaging more than a million installations per month. This also means that with a program size of about 4MB we have now distributed a staggering 120 Terabytes of software. And that is not even counting the individual .dll-files that are downloaded through the Fixer.
To begin with, the web was spun by a smaller spider, that’s for sure. Fewer sites and fewer options is reflected in the comparably low user ratings. In 1998, about 3.5% of the world’s population were online, today it’s well over 30%.
Interconnectivity between people and sites is greater, social media has exploded on the market, and designs are more flexible than ever. For instance, our web address started out at a local host in Sweden and an early version looked like this:
We will release a new update to the Fixer software this afternoon, version 3.0. This includes, among smaller bug fixes:
An updated more intuitive UI Tab structure. This organizes all the ‘action’ tabs together for easy access.
Added the “Registry Optimizer” function that will also defrag the registry. This will complement and improve on the registry cleaners’ function, especially for older systems.
Improved scan results’ descriptions and export function, making it easier to review the suggested cleaner operations.
Clearer user information about actions taken in the software, in the form of UI pop up prompts.
We suggest that you update your Fixers now for optimal functionality!
We are changing our customer service platform today, launching Zendesk. This will allow us better oversight and functionality for our customer service, and improve our service to you!
Response time will be slightly longer over day, but will improve radically over time.
A new feature will be in the request confirmation emails sent to you once we have received your request. You will be able to click in a link in the email and directly start interacting with your request online, see our responses, add new information and even screenshots and screencasts (recording of your screen to show us how your problem interacts with our site or software).
Another feature is the new “Support Tab” on our website, hanging onto the left side of your internet browser (while on our website) you can directly open a new support ticket with us, or find one of our agents for a live chat session.
We are certain that, in time, this upgrade will allow us to radically improve our service to all our customers!
I am happy to say that we finally have a fully functional Win 8 version of our DLL-Files Fixer. It took us a little longer to iron out the kinks than we had thought and for this we apologize. But finally we can say that we now have full support for every system ranging from Win XP all through to the latest Win 8, an estimated 82% of all PC users according to W3schools.com. The newest version is 188.8.131.521 so if you have an older version, we suggest you upload now for all new features and bug fixes. The only thing you need to do is update to the latest version of the Fixer directly from the program. Just start the Fixer, go to “Help”->”Check for Updates” and accept the new package.
If your current system is missing our DLL-Files Fixer, you can download a Trial Version, see if you like it and purchase a license key later to unlock the premium features.
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